Do you want to help build a world where everyone feels part of a community?
Do you have experience in administrative, customer-facing roles?
Are you an organised, detail-oriented person?
If you answered yes to all of the above, this could be the role for you!
We’re looking for a community administrator with strong communication and interpersonal skills, excellent attention to detail and experience in customer service or other customer- or client-facing roles. The community administrator works closely with the Delivery Manager and our service delivery teams to ensure our community centre is a well-used resource.
This part-time post plays a vital role in providing administrative assistance regarding our venue bookings, record keeping, key holding and facilities use. It is an exciting opportunity to support us to deliver our strategy by maintaining strong positive relationships with the community we support and wider partners in the area. This post will act as point of contact for venue hire queries as well as coordinate the out-of-hours cleaning and keyholding.
Therefore, the successful candidate will have experience in administration and record-keeping. If you are organised, personable and able to multi-task, this is a fantastic opportunity for you.
What we do
Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 134 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects. We are at an exciting stage of development. Our income has grown substantially in recent years and this growth has enabled us to develop our programmes and activities to reduce loneliness and social isolation in the local community by supporting more older adults, children and families.
In this role, your responsibilities will include:
- Venue bookings administrator, communicating and managing hirings
- Records keeping, including basic finance tasks
- General point of contact regarding building use, monitoring and responding to queries
- Line managing the two cleaning / keyholding sessional workers
- Some out-of-hours opening/closing of the building (by arrangement)
- Marketing and outreach, including social media and our wordpress website
You are passionate about the power of community to connect and support people, and you like to work in collaboration with others. You are methodical with demonstrable experience in administration or a customer-facing role, particularly able to show administrative experience including managing records or database entries. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.
We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.
This role is part time (3 days per week, 22.5 hours), with flexibility for regular evening and occasional weekend working.
Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email firstname.lastname@example.org with your phone number and a suitable time for us to call.
The closing date is 09.00 on Monday 15th November; interviews the weeks commencing 22nd and 29th November
TO APPLY: A complete job description and person specification are online at CharityJob; all applications must be made through CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without one.
COVID-19: the safety and wellbeing of our current and future employees remains a top priority, therefore while interviews are planned to be in-person, they will be conducted remotely by video if necessary.