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Vacancy: Head of Operations

Do you want to help build a world where everyone feels part of a community? 

Do you have a track record in driving the excellent delivery of grant-funded community programmes in the third sector?

Are you an inspiring and experienced senior manager?

If you answered yes to all of the above, this could be the role for you!

We’re looking for an experienced operations lead and people manager. This new senior full time post is an exciting opportunity to play a vital role in enabling us to deliver our strategy, driving the delivery and quality of our programmes, ensuring we are achieving our targets for the years ahead and are effectively evaluating and learning from our work. 

You will lead our programme team of nine and directly manage two programme/delivery managers. Therefore, the successful candidate will be an experienced, confident and inspiring senior manager.

If you have an excellent track record in programme delivery and internal operations and are highly skilled in leading and motivating teams this is a fantastic opportunity for you.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 134 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.  We are at an exciting stage of development. Our income has grown substantially in the last five years and this growth has enabled us to develop our programmes and activities to reduce loneliness and social isolation in the local community by supporting more older adults, children and families.

The role

In this role, you’ll:

  • be responsible for strategic management and service delivery
  • motivate and manage programme leads
  • lead internal operations
  • contribute to the wider organisation as a member of the Senior Management Team

About you

You are passionate about the power of community to connect and support people.  You have a track record in driving the excellent delivery of grant-funded community programmes in the third sector.  You have demonstrable experience in charity finance, leadership and internal operations.  You’re an emotionally resilient and experienced leader with a growth mindset and plenty of grit.  You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. 

About us

We are an energetic, experienced, and passionate team of 15, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is full time, with flexibility for regular evening and occasional weekend working.

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email with your phone number and a suitable time for us to call.

The closing date is 09.00 on Thursday 25 March 2021. 

TO APPLY: All applications to be submitted online here. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without one.

INTERVIEWS: First round interviews will take place on 31 March and 1 April.  Shortlisted candidates will be invited to a second interview w/c 12 April.

COVID-19: the safety and wellbeing of our current and future employees remains a top priority, therefore interviews will be conducted remotely by video if necessary.

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